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Group messaging

Hello, I have a iPhone 14 promax and just recently I am unable to send any group texts. I have been on YouTube and google and have done everything imaginable. Do not understand why it still won’t go through.

iPhone 14 Pro Max

Posted on Dec 31, 2022 8:30 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2022 8:31 AM

When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

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Question marked as Top-ranking reply

Dec 31, 2022 8:31 AM in response to sharri03

When you activate an iPhone 14 on Verizon their automated system does not set up MMS correctly. To fix it you need to call Verizon tech support (611 on your phone), tell the nice representative who answers that you need to speak to a senior tech to fix a problem with the provisioning of MMS on your account. This is a universal problem with the iPhone 14 provisioning by Verizon, so the tech should know how to fix it. And hopefully the 1st tier reps will eventually learn also.

Group messaging

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