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Refund Request Denied

I requested multiple items to be refunded and they were all denied. I appealed and some were denied and some are pending review. The magic Avitars, I don’t know what they are. I don’t know an Arianna. The light room, I thought I got a free trial and never used it. Did not realize I was spending $20 for a program and it didn’t have the features that I wanted.


Usually Apple Customer support is better than this. How can I charged for things I never bought or used?

Posted on Dec 31, 2022 11:22 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2022 11:31 AM

1.

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)


2.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

If Apple has notified you that it is not eligible then so be it.

We can't help you, sorry, we are also users of Apple products & services like you. 

 

1 reply
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Question marked as Top-ranking reply

Dec 31, 2022 11:31 AM in response to mellkirk

1.

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)


2.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

If Apple has notified you that it is not eligible then so be it.

We can't help you, sorry, we are also users of Apple products & services like you. 

 

Reply

Refund Request Denied

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