Facetime

My daughter has a Samsung and when she FaceTimes me it says all these number and letters. I not sure if it’s my iPhone or hers and how to fix it. Any suggestions?

iPhone 14 Pro Max, iOS 16

Posted on Dec 31, 2022 1:58 PM

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Question marked as Top-ranking reply

Posted on Jan 1, 2023 3:09 AM

Make sure your iphone Facetime settings show that you are contactable at your phone number as well as your apple ID- ie the number is activated by a checkmark.

Settings, Facetime, "You can be reached by Facetime at"


The instructions to join a Facetime call from Android are in here

Join a FaceTime call from an Android or Windows device - Apple Support

If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support.

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 1, 2023 3:09 AM in response to Helldog02

Make sure your iphone Facetime settings show that you are contactable at your phone number as well as your apple ID- ie the number is activated by a checkmark.

Settings, Facetime, "You can be reached by Facetime at"


The instructions to join a Facetime call from Android are in here

Join a FaceTime call from an Android or Windows device - Apple Support

If you've completed that troubleshooting and the issue is still not resolved, use the link in the article to Contact Support.

Click here > Contact - Official Apple Support

or phone numbers 

Click here > Contact Apple for support and service - Apple Support


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Facetime

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