Apple watch doesn't charge or force restart

Hi talon130,

Thank you for participating in the Apple Support Communities. We understand your watch won't charge or start up properly. Force restarting was a good step. We recommend going through the steps in this article: If your Apple Watch won't charge or it won't turn on.

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Find out if your Apple Watch is charging

When you connect your Apple Watch to its charging cable and power, a lightning bolt should appear on the screen.

If your Apple Watch with watchOS 9 is in Low Power Mode, the icons, time, and day shown below all appear in yellow.

If your watch requires charging, a red lightning bolt  appears on the screen. (You might need to press the side button to make the watch face appear.) When your watch is charging, the red lightning bolt  changes to a green or yellow lightning bolt . If your screen is blank or the charging cable icon and a red lightning bolt  appear on the screen, charge your watch for up to 30 minutes. 

Get help if your Apple Watch won't charge

If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 

• Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
• Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
• If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
• Completely remove any plastic wrap from both sides of the charger. 
• Make sure that the back of your Apple Watch and the magnetic charger are clean.
• Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a green or yellow lightning bolt  should appear on the watch face.*
• Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the lightning bolt  to appear after you start charging your device. 
• If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.

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If those steps don't help, we recommend contacting Apple Support for further assistance as your watch may need to be repaired by a technician. Contact Apple Support

Take care.