Apple Watch Reset Sync Data not working
Using iOS 16.1 and watchOS 9.2, selecting the General/Reset/Reset Sync Data function does nothing. Does anyone else have this problem?
iPhone 11 Pro Max
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Using iOS 16.1 and watchOS 9.2, selecting the General/Reset/Reset Sync Data function does nothing. Does anyone else have this problem?
iPhone 11 Pro Max
Hello McTTS,
Since both your iPhone and Apple Watch are updated, and this behavior continues with not begin able to reset your sync data, try a forced restart on your Apple Watch with these steps to see if that resolves the issue for you:
Force restart your Apple Watch
You should force restart your Apple Watch as a last resort and only if it's not responding.
Don’t force restart your Apple Watch if you're updating watchOS. After you see the Apple logo and progress wheel, leave your watch alone and on its charger until the update finishes.
To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.
You'll find these steps here: Restart your Apple Watch
Take care.
Thanks for your reply but upon double checking, I messed up above and was and am at iOS 16.2 - my bad. Just checked again and the Reset Sync Data 'button' is still not working. Any other ideas?
Hi McTTS,
Thanks for coming to Apple Support Communities for help today.
From your description, it sounds like the issue may be resolved by updating your iPhone to iOS 16.2. Here's how to Update your iPhone or iPad.
"Update your iPhone or iPad wirelessly
Have a fantastic day!
Apple Watch Reset Sync Data not working