New AirPods Pro charging case won't pair my AirPods
I bought new aipods pro charging case from apple store but i cant conect my pair
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User profile for user:
Drew_7
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Community Specialist
Hello Irfanajk95,
From what you've shared it sounds like you've received a replacement charging case. If that is correct, follow the guidance listed here: Set up your replacement AirPods or charging case
"Set up your AirPods or charging case
- On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the Information button
next to your AirPods. - Tap Forget This Device.
- Tap Forget Device, and tap again to confirm.
- Put both AirPods in your charging case.
- Open the lid and check the status light. It should flash amber.
- Press and hold the setup button on the back of the case for a few seconds. The status light should flash white.*
- Go to the Home Screen on your iPhone, iPad, or iPod touch.
- Open the case—with your AirPods inside—and hold it next to your iPhone, iPad, or iPod touch. A setup animation appears on your screen.
- Tap Connect, then tap Done."
Best regards!