VPN status display

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QisoA Author

Level 1

18 points

VPN status display

How do I get VPN to show as connected on screen of iPhone 14 Pro max iOS 16.2?

iPhone 14 Pro Max, iOS 16

Posted on Jan 1, 2023 6:16 AM

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Answer 1

Top-ranking reply

QisoA Author

Level 1

18 points

Jan 2, 2023 9:20 PM in response to Rob_H1

I spoke with Apple Support. The answer is that the VPN status icon appears only on the Control Center screen, and there is no option to put it on other screens. I suggested in my review of the Apple Support session that users be given the option of adding the VPN status icon to the dynamic island.

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Answer 2

chuckbl

Community Specialist

Jan 2, 2023 11:20 AM in response to QisoA

Hello QisoA,

Your iPhone should show the VPN status icons from this resource. If the VPN icon isn't appearing in the status bar, you can also check for that in the Control Center by swiping down from the top-right corner of your screen. This resource has more details, for reference: Status icons and symbols on your iPhone

Should you not see that status icon, or be able to check on your VPN connection in Control Center, let's restart your iPhone using the steps below: Restart your iPhone

1. Press and hold either volume button and the side button until the power-off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Restarting can sometimes help address odd behaviors.

Should that still persist, are you experiencing the same behavior with any other status icons?

Let us know, and we'll keep moving forward from there.

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Answer 3

QisoA Author

Level 1

18 points

Jan 2, 2023 3:19 PM in response to chuckbl

Thank you, Chuck. When I restarted my phone, I had to reconnect to the VPN. Once I did that, VPN showed in the status bar in the Control Center but still does not show in the status bar otherwise.

(I don’t know why I had to reconnect to the VPN (Norton Secure VPN) after restarting phone. I never had to do that on my 6s, which also had Norton VPN.)

Gail

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Answer 4

Rob_H1

Community Specialist

Jan 2, 2023 5:25 PM in response to QisoA

Thank you for the reply QisoA!

As mentioned in Status icons and symbols on your iPhone "If you don't see an icon, check Control Center by swiping down from the top-right corner."

If you see the icon in the Control Center, it appears that the issue is now resolved. If you need further assistance, reach out to Apple directly here:

Get Support

Cheers!

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VPN status display

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