Balance meditation app unsubscribe problem

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Level 1

12 points

Balance meditation app unsubscribe problem

I signed up for a year free trial of the balance app. There is no cancel subscription button on the subscription page. (The app itself even says to cancel on Apple ID page and unsubscribe)

This is what it says on the subscription page (photo) I have tried everything to unsubscribe. I deleted my account in the app and also deleted the app. Has anyone else had this issue??? Apple support keeps posting on how to unsubscribe which I know to do but there isn’t any option!!!! Help!

Posted on Jan 1, 2023 6:29 AM

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Answer 1

Raicya

Level 10

210,087 points

Jan 1, 2023 7:03 AM in response to brielle29

You have get an answer here -> Cannot unsubscribe from “Balance: Meditat… - Apple Community

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Answer 2

brielle29 Author

Level 1

12 points

Jan 3, 2023 4:26 AM in response to thomasfromplymouth

I reached out to apple and they claim it will not renew. However, I’m not sure I believe that because it even says it will renew. So frustrating

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Answer 3

brielle29 Author

Level 1

12 points

Jan 1, 2023 9:40 AM in response to Raicya

This is absolutely NO HELP. There is NO cancelation to choose anywhere. I read that entire post you referred to and it doesn’t do anything for my problem. If you look at the screenshot of the subscription you will see there is nothing for me to even choose to cancel. Linking me to how to cancel subscriptions etc is of no help. I know how to cancel subscriptions but the problem is THIS SUBSCRIPTION has no cancel button!!!

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Answer 4

brielle29 Author

Level 1

12 points

Jan 1, 2023 6:30 AM in response to brielle29

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Answer 5

Jan 2, 2023 3:15 PM in response to brielle29

I am also having this issue. This is unlike any other subscription-based app, and there is no unsubscribe button. There are no answers to this anywhere.

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Balance meditation app unsubscribe problem

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