Payment error
I want to purchase gift for my family but I’m getting purchases could not be completed
please help me to purchase gift card
iPhone 8, iOS 16
1.
There is no SIM card in the phone, look for / visit a carrier, take a subscription, postpaid or prepaid card.
Check whether the SIM card is suitable for your iPhone.
Hopefully you have an carrier unlocked iPhone.
You need to have a good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
See also -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
2.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
- If you want to change your card, add first the new card, then remove the old one.
- or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
Click here for more support and assistance.