You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Balmachie Author

Level 1

4 points

iPhone refund

We have the new phone (an I-Phone 14) and an order number as well as a Quote ID.

We do not have a return mailing address or a mailing slip for the old phone.

How do we get one?

Thanks

[Personal Information Edited by Moderator]

Posted on Jan 1, 2023 8:20 AM

Top-ranking reply

ProustGiulio

Level 10

208,674 points

Posted on Jan 1, 2023 8:55 AM

Apple will send you a return package (as a separate shipment) containing the label/address, and you have 14 days (from the date you receive that package) to return your old iPhone.

Regards

Giulio

View in context

iPhone refund

Similar questions