Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unrecognized payments

I have been seeing unrecognized payments to apple that I did not make it’s not shown on my iTunes and it doesn’t allow me to look at any information on it. This have been happening for a while and I received no refund. What is this???

iPhone 13, iOS 16

Posted on Jan 1, 2023 9:27 AM

Reply
1 reply
Sort By: 

Jan 1, 2023 10:11 AM in response to jamiyah243

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


Reply

Unrecognized payments

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.