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I can't connect my JBL earbuds to my MacBook Pro

i cant connect my ear bud to my laptop(mac book pro and my earbuds are jbl)


[Re-Titled by Moderator]

MacBook Pro

Posted on Jan 1, 2023 1:21 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2023 7:16 AM

My Macbook doesn't recognize the earbuds in the device list. The directions say to use the App 'My JBL Headphones'. I was able to find the app for my iPhone but not on my Macbook.

2 replies

Jan 2, 2023 2:46 PM in response to sudiem

Hello sudiem,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with connecting your earbuds to your Mac. Try the steps listed here to see if they resolve the issue:Connect a Bluetooth device with your Mac


"Connect a Bluetooth device

  1. Make sure the device is turned on and discoverable (see the device’s documentation for details).
  2. On your Mac, choose Apple menu  > System Settings, then click Bluetooth  in the sidebar. (You may need to scroll down.)
  3. Hold the pointer over the device in the list, then click Connect.
  4. If asked, click Accept (or enter a series of numbers, then press Enter).

You can also connect a Bluetooth device to your Mac by clicking the Bluetooth status icon  in the menu bar and choosing the device. If the icon isn’t shown in the menu bar, you can add it using Control Center settings."


If those steps don't help, try the steps listed here as well to resolve the issue: If a Bluetooth headset doesn’t work with Mac



We hope this helps.


Cheers!

I can't connect my JBL earbuds to my MacBook Pro

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