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Iphone 8 plus won't connect to home wifi

Since latest update my partners iPhone 8 plus won't connect to our home wifi but will connect to other wifi away from the house. Have tried all the usual suggestions apart from changing settings on our router. My android phone always connects to our wifi.

iPhone 8 Plus

Posted on Jan 1, 2023 2:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2023 3:33 PM

Hi Absentmindedprof,


Thank you for using the Apple Support Communities! If the iPhone is not connecting to a Wi-Fi network, the steps below may help:


If your iPhone or iPad won't connect to a Wi-Fi network

1. Make sure that your router is on and that you're within range
If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network
Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

3. If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network
If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

Hope this helps!

Have a great day.


2 replies
Question marked as Top-ranking reply

Jan 2, 2023 3:33 PM in response to Absentmindedprof

Hi Absentmindedprof,


Thank you for using the Apple Support Communities! If the iPhone is not connecting to a Wi-Fi network, the steps below may help:


If your iPhone or iPad won't connect to a Wi-Fi network

1. Make sure that your router is on and that you're within range
If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network
Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.
If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

3. If asked, enter your Wi-Fi password
If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.
Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network
If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

Hope this helps!

Have a great day.


Iphone 8 plus won't connect to home wifi

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