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Level 1

5 points

I was given an iPad and I can’t unlock it

How do I unlock an iPad given to me

iPad Pro, 11-inch, 4th Gen, Wi-Fi

Posted on Jan 1, 2023 6:40 PM

Top-ranking reply

Level 7

22,894 points

Posted on Jan 1, 2023 7:06 PM

Your description suggests that the donor has not signed the device out of their iCloud account and that the activation lock is still active.

Read How to remove Activation Lock - Apple Support to see how they can fix this for you. The page is also linked above. You may have viewed this page before posting your question.

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