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Level 1

4 points

How do I change ringtone?

I purchased tone - it says downloaded, but when I try and hit “download all purchases tones” a spinning wheel happens and nothing updates.

iPhone 13 Pro Max, iOS 16

Posted on Jan 2, 2023 3:26 AM

Top-ranking reply

Level 10

209,013 points

Posted on Jan 2, 2023 8:24 AM

a spinning wheel happens and nothing updates.

Please check:

You need to have a good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

See -> If you can't connect to the App Store, iTunes Store, or other Apple services

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

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