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HDR not working in Apple TV App-Xbox Series X

So recently, I discovered that HDR is not working using Apple TV app on the Xbox series X, while other apps like Netflix are working fine.

HDR work on the menu page, but when a movie is playing, HDR doesn't work.


Does anybody else have the same issue?

XboxSeriesX,

Posted on Jan 2, 2023 5:27 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2023 11:31 PM

I did a little investigating by myself. The HDR doesn't work for all movies with DV (Dolby Vision) on Samsung TV, as Samsung doesn't support DV. Instead of playing HDR10, the Apple TV app doesn't play HDR.

I found one workaround with some limits. So, HDR doesn't work if you have a Samsung TV or other TVs that don't support DV and use an HDMI 2.1 port. To fix it, plug into HDMI 2.0 port or change the refresh rate from 120Hz to 60Hz in the Xbox setting (Xbox has to use HDMI 2.0 feature).


P.S. On another topic was found the same things Apple TV app 4K isn’t working - Apple Community


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1 reply
Question marked as Top-ranking reply

Jan 29, 2023 11:31 PM in response to andriy264

I did a little investigating by myself. The HDR doesn't work for all movies with DV (Dolby Vision) on Samsung TV, as Samsung doesn't support DV. Instead of playing HDR10, the Apple TV app doesn't play HDR.

I found one workaround with some limits. So, HDR doesn't work if you have a Samsung TV or other TVs that don't support DV and use an HDMI 2.1 port. To fix it, plug into HDMI 2.0 port or change the refresh rate from 120Hz to 60Hz in the Xbox setting (Xbox has to use HDMI 2.0 feature).


P.S. On another topic was found the same things Apple TV app 4K isn’t working - Apple Community


HDR not working in Apple TV App-Xbox Series X

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