Printing a Photo : reading pixels failed
I would like to print a photo from Photos (Canon MG5750) but I keep getting the message Rading Pixels failed. What could be wrong?
iMac 24″, macOS 13.0
Question marked as
Can you:
1 - export the original or edited version as needed?
2 - open and view the photo in Preview?
3 - print the photo from Preview?
If that works try the following:
1 - As a test launch Photos with the Option key held down and create a new, test library. Import the same photo and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread. Then open your original library and try again.
2 - if the problem persists in your test library create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac, and see if the problem persists. This tells us if the problem is limited to your user account or is system wide.
Note: do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.
If the problem persists then your original account has software installed that is causing the problem.