I added a list of restrictions to the web pages but they aren’t actually blocked in her phone

I added a list of restrictions to the webpages under screen time for my daughters phone. When I went to test it, the phone still went to the sites. What can I do to block certain sites?

iPhone 6s

Posted on Jan 2, 2023 10:25 AM

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How is my child still able to access websites that aren't on the allowed website list? I had placed parental controls on my child's phone. For web content, I put that she can only have access to Allowed Websites. So every time she needed to go to a website for school that wasn't on the list she would send me a screenshot showing that the site wasn't allowed and then I would add the website to the list and then she would be able to have access. Now it's not even restricting her from websites. I know there's the option for Limit Adult Website where I can put sites on the block list, but it's just a lot of work always having to see the sites she goes on and adding them to the block list. I find it easier to use Allowed Websites and just adding sites as she needs them. So how can I fix it to where sites are restricted again when I have it on Allowed Websites. There are no updates needed on her phone, I reset the screen time passcode just in case, I switched it from Allowed Website to Limit Adult Websites and then back again. I even turned the phone off and on again and she can still access other sites.
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1 reply

green500

Community Specialist

Jan 3, 2023 1:08 PM in response to Luna314

Hello Luna314,

Welcome to Apple Support Communities.

We understand that you enabled restrictions on your child’s phone but she’s still able to access the content that you have restricted.

Were you able to complete the steps in the support article that brought you to us? If you have and no issue resolution, we recommend contacting Apple Support here: Contact - Official Apple Support

Let us know if you have further questions.

Take care.

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I added a list of restrictions to the web pages but they aren’t actually blocked in her phone

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