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User profile for user: Sisu3
Sisu3 Author
User level: Level 1
4 points

Only one earphone works on my new powerbeats pro. Any advice on how to remediate this?

On my new Powerbeats Pro, only one side is working. How do I remediate this?

iPhone 13

Posted on Jan 2, 2023 11:20 AM

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User profile for user: KMB_12
KMB_12
User level: Community Specialist

Jan 3, 2023 2:18 PM in response to Sisu3

Hello Sisu3,


It seems like only one side of your Beats is working, right? Have you tried resetting the Beats?


Reset your Beats earphones


"Reset Powerbeats Pro

  1. Place both earbuds in the case. Leave the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
  3. Release the system button.

The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again."


Trying this step can help with isolating or even resolving this issue that you've been experiencing with your Beats.


Regards.

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Only one earphone works on my new powerbeats pro. Any advice on how to remediate this?

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