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i cant delete my iCloud profile pictures?

iPad, iPadOS 13

Posted on Jan 2, 2023 12:38 PM

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1 reply

Jan 3, 2023 2:56 PM in response to vilde147

Hi vilde147,



The following steps address what you're describing specifically, and should provide a solution:


"Your Apple ID photo appears on your iCloud.com homepage and in Settings (on your iPhone, iPad or iPod touch), or System Settings or System Preferences (on your Mac). If you are part of a Family Sharing group, others in the family can see your Apple ID photo in their list of family members.


  1. On iCloud.com, click your Apple ID photo or the Account button in the top right-hand corner of the window, then click iCloud Settings.
  2. Click Change Apple ID Photo, then do one of the following:
    • Drag an image file onto the photo.
    • Click “Browse your device for a new image”, then follow the onscreen instructions."


You can find these steps along with other information that may be helpful, here: Change your Apple ID photo on iCloud.com – Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPad - Apple Support

Update your iPhone or iPad - Apple Support


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support


Cheers!

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