Cannot receive verification code for MacBook pro

Hello Robbierobert666,

Thank you for sharing those details, we greatly appreciate it. With the option to receive a call or text not appearing, and having looked in to all options to retrieve a verification code, the next step would be to request account recovery. You can find more information about account recovery via the following article.

How to use account recovery when you can’t reset your Apple ID password

Take care!

Hey Robbierobert666,

Let's check to see if you have the option to receive a verification code from your Settings page instead. Follow these steps:

From your Mac

1. Go to Apple menu  > System Preferences, then click Apple ID.

2. Click Password & Security > Get Verification Code.

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.

You can find more information from this article: Get a verification code and sign in with two-factor authentication

We hope everything works out!

Best regards.

Hello Robbierobert666,

Have you signed in with your Apple ID on any other device? That might be your trusted device or it would send it to the trusted phone number.

Are you able to sign in to the Apple ID website without issue?

Take care.

Oh rob