The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an iPhone but for some reason even when I'm on Wi-FI or Cell data my messages aren't sending and going green even though the "SMS" option is off and the "iMessage" option is on, I am not sure what to do because the person I'm trying to Message has an iPhone with everything on iMessages turned on. Can anyone help?
iPhone SE, iOS 16
Hello,
Yeah, that can happen when the other iPhone is out-of-charge, out-of-service, or no connection etc.
What is the difference between iMessage and SMS/MMS? - Apple Support
Try sending messages to another iPhone to see if it works.
Note: you can send message to yourself for testing purposes.
Good luck.
Messages going green iPhone-iPhone
