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Printer stopped working

What is the best driver to download for Epson ET 2710 for MacBook Air - Monterey? Normal Epson one doesn't work. I had another one (but can remember which) but it stopped working today and I can't even find it on my Mac. Please help.



Posted on Jan 2, 2023 8:28 PM

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Posted on Jan 4, 2023 9:10 AM

Hey sanja36,

When you add a printer, macOS automatically uses AirPrint to connect to the printer or downloads the printer’s software (also called a printer driver).

If you're unsure whether your pinter is AirPrint compatible, check out this link: About AirPrint.


If you haven't already, remove the printer and then re-add it by following the steps below:

1. On your Mac, choose Apple menu  > System Preferences, then click Printers & Scanners 
2. Select your printer in the list, then click the Remove button .
3. Click the Add button , and if a pop-up menu appears, choose Add Printer or Scanner.
• A dialog appears listing any IP, shared, and Open Directory printers on your local network. It may take a minute or two for your printer to appear.
4. Select your printer when it appears in the list, then do one of the following:
• Use AirPrint: If you connected an AirPrint-enabled printer using a USB cable, click the Use pop-up menu, then choose AirPrint.
If AirPrint isn’t in the pop-up menu, your printer doesn’t support it. 
• Use printer software installed on your Mac or downloaded from Apple: Click the Use pop-up menu, then choose Select Software.
• Use printer software from a file on your Mac: Click the Use pop-up menu, then choose Other. Select the file, then click Add.

This article provides the steps, and can be used for future reference: Update your printer software if your printer has a printing problem on Mac.


If is isn't AirPrint compatible, check out this article: Add a printer to your printer list so you can use it on Mac


Hope this helps. Take care.


4 replies
Question marked as Best reply

Jan 4, 2023 9:10 AM in response to sanja36

Hey sanja36,

When you add a printer, macOS automatically uses AirPrint to connect to the printer or downloads the printer’s software (also called a printer driver).

If you're unsure whether your pinter is AirPrint compatible, check out this link: About AirPrint.


If you haven't already, remove the printer and then re-add it by following the steps below:

1. On your Mac, choose Apple menu  > System Preferences, then click Printers & Scanners 
2. Select your printer in the list, then click the Remove button .
3. Click the Add button , and if a pop-up menu appears, choose Add Printer or Scanner.
• A dialog appears listing any IP, shared, and Open Directory printers on your local network. It may take a minute or two for your printer to appear.
4. Select your printer when it appears in the list, then do one of the following:
• Use AirPrint: If you connected an AirPrint-enabled printer using a USB cable, click the Use pop-up menu, then choose AirPrint.
If AirPrint isn’t in the pop-up menu, your printer doesn’t support it. 
• Use printer software installed on your Mac or downloaded from Apple: Click the Use pop-up menu, then choose Select Software.
• Use printer software from a file on your Mac: Click the Use pop-up menu, then choose Other. Select the file, then click Add.

This article provides the steps, and can be used for future reference: Update your printer software if your printer has a printing problem on Mac.


If is isn't AirPrint compatible, check out this article: Add a printer to your printer list so you can use it on Mac


Hope this helps. Take care.


Jan 4, 2023 9:35 AM in response to sanja36

Hi,


The ET-2710 does not appear to be an AirPrint model (for example, the Epson ET-2720 is listed in About AirPrint - Apple Support).


Have you already checked whether a printer driver offered under the following link would work?

https://www.epson.eu/en_EU/support/sc/epson-ecotank-et-2710/s/s1659?selected-tab=&selected-os=macOS+12+%28Monterey%29&selected-lang=en


You may want to reset the printing system between tests.

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Printer stopped working

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