Face ID disabled on iPhone XS Max
[Re-Titled by Moderator]
iPhone XS Max, iOS 16
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See the Related Article linked above. Since you’ve already seen that, and since that did not resolve this, contact Apple Support via chat or call and discuss your options and alternatives.
If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.