How can I change my Billing address

How can I change my billing address? I just relocated to another continent and I am having challenges in changing my billing address

iPhone 14 Pro Max, iOS 16

Posted on Jan 3, 2023 12:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2023 3:51 AM

I just relocated to another continent


If you change Country or Region, you must comply with all regulations described here ->  Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)

⤵️

What to do before you change your country or region


1.

You need to ZERO your Apple ID balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address. 


2.

You need to Cancel your subscriptions and wait until the end of the subscription period


3.

Make sure that you have a payment method for your new country or region. See what payment methods you can use.

You need to have a debit / credit card issued by a bank in your new country.

You need to have a billing address in your new country.

 



3 replies
Question marked as Top-ranking reply

Jan 3, 2023 3:51 AM in response to sam-kesiena

I just relocated to another continent


If you change Country or Region, you must comply with all regulations described here ->  Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)

⤵️

What to do before you change your country or region


1.

You need to ZERO your Apple ID balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address. 


2.

You need to Cancel your subscriptions and wait until the end of the subscription period


3.

Make sure that you have a payment method for your new country or region. See what payment methods you can use.

You need to have a debit / credit card issued by a bank in your new country.

You need to have a billing address in your new country.

 



Jan 3, 2023 1:25 AM in response to sam-kesiena

Did you follow the steps mentioned in this article?


...

...


copied from: Change your Apple ID country or region - Apple Support


You can also do this manually:


...


...


copied from: If you need to change or update your Apple ID payment method - Apple Support


Also remember, that the billing address has to point to the registered payment method, for example the banking location for your credit card.



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