Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hi, when taking a photo colorful vertical lines appear. These appear in low light, and mostly on the photo but not video or pana. I have turned on and off, removed the case, cleaned the lenses. I can see that this is a relatively common problem, but can see an answer that goes beyond, turn on and off, remove case, ect. Any help would be greatly appreciated. iPhone 13 Pro, iOS 16.1.1
A bit of an update. This was caused by a software issue. Updating to ISO 16.2 “fixed” the camera.
A bit of an update. This was caused by a software issue. Updating to ISO 16.2 “fixed” the camera.
To rule out a software issue, set the phone back tp factory settings, using your computer:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Then set it up as a new device, without using the latest backup and test the camera.
If you are still having the issue, visit an Authorized Apple Service Provider next to your place and let them diagnose the iPhone, or contact the Official Apple Support to do so:
Vertical lines when taking a photo
