Apple Intelligence is now available on iPhone, iPad, and Mac!
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, when taking a photo colorful vertical lines appear. These appear in low light, and mostly on the photo but not video or pana. I have turned on and off, removed the case, cleaned the lenses. I can see that this is a relatively common problem, but can see an answer that goes beyond, turn on and off, remove case, ect. Any help would be greatly appreciated. iPhone 13 Pro, iOS 16.1.1
A bit of an update. This was caused by a software issue. Updating to ISO 16.2 “fixed” the camera.
A bit of an update. This was caused by a software issue. Updating to ISO 16.2 “fixed” the camera.
To rule out a software issue, set the phone back tp factory settings, using your computer:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Then set it up as a new device, without using the latest backup and test the camera.
If you are still having the issue, visit an Authorized Apple Service Provider next to your place and let them diagnose the iPhone, or contact the Official Apple Support to do so:
Vertical lines when taking a photo
