Verification CODE

Hello,

i am currently using iphone 11. However, I am NOT able to receive texts for verifications/security codes from short SMS numbers. For example, when logging into any websites, they send me an SMS with a security number that I need to input into the websites to login. they said the code been send but i never received it. And it’s not my device because I now have a new device just same number and iCloud.

iPhone 11

Posted on Jan 3, 2023 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 10:59 AM

Hey natural176


Does this happen with receiving short codes from multiple companies? If so, you may not be receiving the messages if "Filter Unknown Senders" is enabled in Settings > Messages > Filter Unknown Senders. To see more information about filtering unwanted messages, review this article: Block, filter, and report messages on iPhone.


If Filter Unknown Senders is off, we suggest contacting your carrier since SMS messages are handled through them. They should be able to further look into your account with you.


Take care.

1 reply
Question marked as Top-ranking reply

Jan 4, 2023 10:59 AM in response to natural176

Hey natural176


Does this happen with receiving short codes from multiple companies? If so, you may not be receiving the messages if "Filter Unknown Senders" is enabled in Settings > Messages > Filter Unknown Senders. To see more information about filtering unwanted messages, review this article: Block, filter, and report messages on iPhone.


If Filter Unknown Senders is off, we suggest contacting your carrier since SMS messages are handled through them. They should be able to further look into your account with you.


Take care.

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Verification CODE

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