Refund

The app breeze said I had a free weak trial so I was going to try it out but it charged me $8.49 I caught it immediately a requested a refund immediately after I have never even used the app once my request was denied I have disputed it but it’s been in review for two days now why can’t they refund me if I haven’t ever even used this app! I feel as if I was just robbed money be that money does not come easily for me and I have to work very hard for every cent I make!!!