Unable to check software update

Hey there sond112,

Upon researching the error message showing in your screenshot, we found the next steps to take listed in the link above your post: If you can't update or restore your iPhone or iPod touch Please keep in mind that the last step listed would be to contact Apple Support.

Cheers!

The Phone will not update when you have the phone's battery setting at Low Power Mode. Turn the Low Power Mode setting to Off and fully charge the battery.