Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wallpaper

I'm trying to change my wallpaper. I follow the instructions and I end up with a gray screen. Please help!


iPhone 13 Pro Max

Posted on Jan 3, 2023 11:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 2:23 PM

Hello backtopaperandpencil,


It seems like you're wanting to change your wallpaper on your iPhone 13 but you are seeing a gray screen, right? Which iOS version are you currently using?


Have you tried restarting the iPhone?


Restart your iPhone


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If you continue to see the same behavior, contact Apple Support.


Regards.


3 replies
Question marked as Top-ranking reply

Jan 4, 2023 2:23 PM in response to backtopaperandpencil

Hello backtopaperandpencil,


It seems like you're wanting to change your wallpaper on your iPhone 13 but you are seeing a gray screen, right? Which iOS version are you currently using?


Have you tried restarting the iPhone?


Restart your iPhone


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If you continue to see the same behavior, contact Apple Support.


Regards.


wallpaper

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.