Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to make in-app purchase in App Store

Hello, I have this problem only in games, I can buy in App Store, but in games no. I had answer Apple Support


[Edited by Moderator]

Posted on Jan 3, 2023 11:51 AM

Reply
Question marked as Best reply

Posted on Jan 3, 2023 11:57 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

1 reply
Question marked as Best reply

Jan 3, 2023 11:57 AM in response to jollymolly2k18

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Unable to make in-app purchase in App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.