Restoring Pictures & Text messages to iPhone Question

Hey there Belletw,

Thanks for reaching out to the Apple Support Communities. Just to confirm, is this in regards to your previous thread where your daughter is having issues with the iPhone restarting unexpectedly showing a spinning gear on the display?

If so, have you had a chance to work through the steps listed in the following resource: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

Check your software

Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.

Check your hardware

On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.

If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.

If your apps quit unexpectedly, learn what to do.

If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhone, iPad, or iPod touch.

If still having issues after going through the steps above, then the best option would be to reach back out to Apple Support for additional steps and options at this link here: Get Support - Apple

Take care!