need to erase phone

need to erase phone hardware is messed up

Posted on Jan 3, 2023 4:10 PM

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Top-ranking reply

Bob Timmons

Level 10

187,334 points

Posted on Jan 3, 2023 4:23 PM

If the hardware really is "messed up" erasing the phone is NOT going to help.

Tap Settings

Tap General

Scroll down and tap Transfer or Reset iPhone

Tap Erase All Content and Settings

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1 reply

Top-ranking reply

Bob Timmons

Level 10

187,334 points

Jan 3, 2023 4:23 PM in response to contessa292

If the hardware really is "messed up" erasing the phone is NOT going to help.

Tap Settings

Tap General

Scroll down and tap Transfer or Reset iPhone

Tap Erase All Content and Settings

Reply

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need to erase phone

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