Ventura 13.1 doesn't play well with Apple Mail 16.0

I am using Ventura 13.1 and Apple Mail 16.0 on an iMac. After upgrading Ventura 16.0, Apple Mail now does not display some emails and does not display most images. Any suggestions how to fix this?

iMac 27″ 5K, macOS 13.1

Posted on Jan 4, 2023 12:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2023 3:19 PM

rukwir2 wrote:

I am using Ventura 13.1 and Apple Mail 16.0 on an iMac. After upgrading Ventura 16.0, Apple Mail now does not display some emails and does not display most images. Any suggestions how to fix this?


Open mail app select Mail>Settings>Privacy disable all:

  • “Protect Mail Activity”
  • “Hide IP address”
  • “Block all remote content”


compare your results and report back.


ref: —Mail Privacy Protection on Mac - Apple Support

https://support.apple.com/guide/mail/use-mail-privacy-protection-mlhl03be2866/mac


If no resolve see:


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support

—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature if no resolve and compare your results...

Use iCloud Private Relay on Mac - Apple Support




2 replies
Question marked as Top-ranking reply

Jan 4, 2023 3:19 PM in response to rukwir2

rukwir2 wrote:

I am using Ventura 13.1 and Apple Mail 16.0 on an iMac. After upgrading Ventura 16.0, Apple Mail now does not display some emails and does not display most images. Any suggestions how to fix this?


Open mail app select Mail>Settings>Privacy disable all:

  • “Protect Mail Activity”
  • “Hide IP address”
  • “Block all remote content”


compare your results and report back.


ref: —Mail Privacy Protection on Mac - Apple Support

https://support.apple.com/guide/mail/use-mail-privacy-protection-mlhl03be2866/mac


If no resolve see:


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support

—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature if no resolve and compare your results...

Use iCloud Private Relay on Mac - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ventura 13.1 doesn't play well with Apple Mail 16.0

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.