Phone in demo mode.
I bought a demo model iPhone and I can’t download apps or get rid of apps. Can anyone help?
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a demo model iPhone and I can’t download apps or get rid of apps. Can anyone help?
Where did you buy this device? iPhones that are in Demo mode are made specifically for stores that sell iPhones. Demo mode is sort of like lockdown mode, where you can't really do anything except look around the software and the specs of the iPhone in the store to see if you want to buy it or not. I would turn it into the police. I'd recommend you to buy an iPhone either from apple.com or the Apple Store.
Where did you buy this device? iPhones that are in Demo mode are made specifically for stores that sell iPhones. Demo mode is sort of like lockdown mode, where you can't really do anything except look around the software and the specs of the iPhone in the store to see if you want to buy it or not. I would turn it into the police. I'd recommend you to buy an iPhone either from apple.com or the Apple Store.
You bought a stolen device.
Get your money back or turn it over to the police.
Phone in demo mode.