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User profile for user: gussssss
gussssss Author
User level: Level 1
4 points

Keynote has a problem with my font cache and is running slow

Just updated to OS Monterey. My mac is running very well enad fast.

but.... there's an issue with keynote


Every time I go to the font selection dropdown Keynote practically crashes. I do have a lot of additional fonts installed in my system but it's ridiculous how keynote can't seem to handle it but every other application can. What's going on? and why?


I have a macbook 15pol mid 15, 16gb, i7 2,2ghz ...this really shouldn't be a problem.


i really need help... 50%of my work needs keynote.

Posted on Jan 4, 2023 12:56 PM

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User profile for user: gussssss
gussssss Author
User level: Level 1
4 points

Posted on Jan 5, 2023 3:47 AM

Hi Gary and future members with the same problem.


I had a call with apple support yesterday and the gentle Barbara has helped me with this bug.


the solution was similar to the step 4, but I've pressed option+command+r+p just after the power, and released it after the second startup sound. It's a NVRAM reboot.


It solved the problem,


more infos here: Reset NVRAM on your Mac - Apple Support


thanks a lot and hope it is usefull.


best.

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User profile for user: gussssss
gussssss Author
User level: Level 1
4 points

Jan 5, 2023 3:47 AM in response to Gary Scotland

Hi Gary and future members with the same problem.


I had a call with apple support yesterday and the gentle Barbara has helped me with this bug.


the solution was similar to the step 4, but I've pressed option+command+r+p just after the power, and released it after the second startup sound. It's a NVRAM reboot.


It solved the problem,


more infos here: Reset NVRAM on your Mac - Apple Support


thanks a lot and hope it is usefull.


best.

Reply
User profile for user: Gary Scotland
Gary Scotland
User level: Level 7
25,898 points

Jan 5, 2023 2:46 AM in response to gussssss

Try resetting Keynote


complete all of the following steps in the order listed:


  1. close all applications
  2. uninstall Keynote; for this procedure to work, an application removal tool must be used, App Delete has a free trial and works for this procedure. It can be downloaded from the developer’s website here:  App Delete
  3. empty the Trash (Finder > Empty Trash)
  4. restart the Mac (Apple Menu > Restart);  Immediately after the Apple startup sound, press the shift key on the keyboard, release shift when the Apple icon appears. Start up will take longer than usual as the Mac is performing a software repair of the start up drive
  5. After the Mac is fully powered up, restart the Mac normally:   Apple Menu > Restart
  6. reinstall Keynote from the Mac App Store Application
  7. Restart the Mac again







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Keynote has a problem with my font cache and is running slow

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