Salutations JenLib839,
Let’s be sure that all the devices and apps are up to date
Update your iPhone or iPad
How to manually update apps on your Apple device
How to manually update apps on your iPhone or iPad
1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
Next, when setting up Screen Time, do you have things set up specifically for Snapchat or does it typically fall in to a certain category?
Thanks.