My face ID not working I need help please

Face not working

iPad Pro, iPadOS 16

Posted on Jan 4, 2023 6:34 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2023 7:05 PM

Hello,


Apple has several documents helping you with Face ID.


This document explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


1 reply
Question marked as Top-ranking reply

Jan 4, 2023 7:05 PM in response to dona1998

Hello,


Apple has several documents helping you with Face ID.


This document explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


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My face ID not working I need help please

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