Challenges app doesn’t match fitness app
Hello, my challenges app doesn’t match what my fitness app says as far as everyone’s rings. We trued manually sync as well and it didn’t change.
User profile for user:
bruno75
User level:
Community Specialist
Hey there AngieK1630,
That is a strange thing to occur, and we'd like to help. Let's start with ruling out some possible causes, along with confirming more details to better understand the issue:
- Are both of the screenshots you shared come from within the Activity app?
- When did you notice this occurring?
- Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone and How to restart your Apple Watch
- If you're paired with a compatible iPhone model, the latest version for it would be iOS 16.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.
- If you have a compatible watch model, the latest version is watchOS 9.2. You can verify this within Settings > General > About. In case you needed it, this link shows how to Update your Apple Watch.
Cheers!