IPad 8th Gen won't charge

I have an iPad 8th generation that was uncharged, so I plugged it in like always. When I checked it a few hours later it was still uncharged and nothing showed on the screen. I then noticed some blue powder on the lightning cable and looked at the spot where I had it. Little did I know that the lightning cable had been sitting in a small puddle of water on a plastic cabinet for I don't know how long and there was more of the blue powder in that spot. When I looked closely at the cable I could see that a few of the contacts appeared black instead of shiny. I don't see anything in the charging port on the iPad, but I also blew air into it with compressed air, used a clean toothbrush, and put a good cable in and out several times to try to "polish" the contacts. Is it possible that if there was moisture on the cable when I had it in the iPad charging I may have shorted out something in the device? What do you think might have happened? 

iPad, iPadOS 16

Posted on Jan 4, 2023 11:10 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2023 2:27 AM

As described, the Lightning connector of your charging cable has suffered moisture damage. At the very least, the cable must be replaced.


The “blue” powder that you see is copper sulphate - created by a chemical reaction (electrolysis) that took place between the powered-electrical contacts and the solution in which the plug had been contaminated. If a wet connector has been inserted in the iPad during charging, the iPad may be similarly damaged.


You would be best advised to have your iPad inspected and assessed by Apple technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider:

Genius Bar Reservation and Apple Support Options - Apple

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2 replies
Question marked as Top-ranking reply

Jan 5, 2023 2:27 AM in response to HaloChillie

As described, the Lightning connector of your charging cable has suffered moisture damage. At the very least, the cable must be replaced.


The “blue” powder that you see is copper sulphate - created by a chemical reaction (electrolysis) that took place between the powered-electrical contacts and the solution in which the plug had been contaminated. If a wet connector has been inserted in the iPad during charging, the iPad may be similarly damaged.


You would be best advised to have your iPad inspected and assessed by Apple technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider:

Genius Bar Reservation and Apple Support Options - Apple

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IPad 8th Gen won't charge

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