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Need help with Kernel panic error

iPhone 11, iOS 16

Posted on Jan 5, 2023 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2023 2:15 PM

Hello Anghygomez,


If your iPhone is unexpectedly restarting then the steps here may help to get that resolved: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.

Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhoneiPad, or iPod touch.


If you continue to have issues after trying those steps then you may try reaching out to Apple Support for a further investigation: Apple Support


Cheers.

1 reply
Question marked as Top-ranking reply

Jan 7, 2023 2:15 PM in response to Anghygomez

Hello Anghygomez,


If your iPhone is unexpectedly restarting then the steps here may help to get that resolved: If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly


Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.

Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.
If your apps quit unexpectedly, learn what to do.
If your device has a frozen screen, doesn't respond, or becomes stuck when you turn it on, learn what to do for iPhoneiPad, or iPod touch.


If you continue to have issues after trying those steps then you may try reaching out to Apple Support for a further investigation: Apple Support


Cheers.

Need help with Kernel panic error

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