My AirPods 3 will not stay in my ear

My Airpods 3 will not stay in my ear, is it possible to exchange it for the airpods pros if I pay the difference?


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Posted on Jan 5, 2023 9:31 AM

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1 reply

Jan 8, 2023 8:27 AM in response to MrMajestic8517

Hello MrMajestic8517,


Thank you for reaching out in Apple Support Communities. If the AirPods were purchased through Apple, you'll want to see if you're within the time frame of the return policy for the exchange. You can review the details of the return policy here: Returns & Refunds - Shopping Help - Apple


If the AirPods were purchased through a third party retailer, you'll want to contact them directly and see if you can exchange it.


For additional questions, you can contact the sales support team at Apple through this link here: Contacting Apple - Sales and Product Inquiries


Kind regards.


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My AirPods 3 will not stay in my ear

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