I cannot connect my ipad air 2 to my pc to sync my music.
Why can't I get my pc to acknowledge my ipad air 2?
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User profile for user:
Neil22R
User level:
Community Specialist
Hi Mackenzie4.5,
If your iPad Air is not connecting to your PC, the followings steps can help:
If your computer doesn't recognize your iPhone or iPad
"Look in the Finder or iTunes
On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*
On a Mac with an earlier version of macOS, look for your device in iTunes.
On a PC with iTunes for Windows, look for your device in iTunes.
Learn more about viewing your device in the Finder or iTunes
Update the software on all devices
On your PC you might also need to update iTunes and update drivers.
Connect your device directly to your computer
Make sure that your device is unlocked and showing its Home Screen, then use a USB cable to connect it directly to your computer. Don't connect to a USB hub, display, or other device.
If that doesn't help, disconnect your device and all other USB devices and accessories from your computer. Then reconnect only your device.
Trust your computer, if asked
If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust.
About the 'Trust This Computer' alert
Allow the accessory to connect
When connecting your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.
Learn about allowing accessories to connect
Restart your devices
Try a different port, cable, or computer
The issue could be related to your computer, its USB port, or the USB cable connecting it to your device. If possible, try a different computer, USB port, or USB cable. Also check for any debris in the charging port on the bottom of your iPhone or iPad.
Contact us
If your computer still doesn't recognize your iPhone or iPad, contact Apple Support.
"
Cheers.