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Parental Controls keep resetting and turning off on their own

Can anyone help or have the same problems?


I bought the iPad mini 6 for both of my kids. I set up their own apple ID's and set up screen time controls to lock down any inappropriate content as well as app limits. The screen time restrictions that I put in place keep turning off/resetting on their own. My children do not know the screen time pin (which is different from any pin used in our family of devices/IDs). I have watched the settings change right before my eyes. This has to be a glitch in the system. Is there a way to notify apple to patch this? Their iPads were updated to the lasted IOS when we set them up on Christmas. I have also checked to make sure there isn't a more recent update and they are up to date. Any advice on getting their iPads working correctly with the parent controls I keep having to reinstate?

Posted on Jan 5, 2023 1:41 PM

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54 replies

Mar 25, 2023 12:48 AM in response to parentalcontrolsnotworking

Hi. I have this too. But I think I worked it out.


iPads are set up correctly. Both running iOS 16.3.1. Parental control working fine.


My eldest kid (8) showed me that if she makes an app crash, all parental controls come back. She knows how to make an acrylic nail crash, and when it goes back to the Home Screen, all parental controls are off.


I am kind of proud of her, I work in software development myself.


this has to be an iOS bug but I am struggling to get Apple to a)believe me and b) fix it.

Apr 17, 2023 6:29 AM in response to parentalcontrolsnotworking

Same thing. I put all the settings in and almost immediately they reset on my son's phone and on my daughters it lasts maybe a day then resets. Looks like this has been a problem for a while and I will not allow my kids to just have every app at their fingertips all day long. Plan on switching all of our phones back to Samsung of I can't get it resolved.

Apr 23, 2023 9:32 AM in response to parentalcontrolsnotworking

My daughter's phone (bought last summer) keeps the parental controls on - no problems. She doesn't play games, mostly reads news, youtube and a few websites. However, my son's phone (bought a few months ago) is constantly dropping parental controls. He downloads lots of games and plays many at the same time (switching back and forth), also watches youtube. I've reentered the settings multiple times a week for months now. Super frustrating.


I updated my OS to 16.4.1 a few days ago and so far screen time hasn't stopped working (for 2 days). It would be nice if Apple's Community team responded with a verification that updating the OS will fix the issue.

May 6, 2023 1:27 AM in response to faith185

I have reset all the settings, including screen time password and block after up limit is up. In the morning, the screen time password has gone, the rest of the settings are intermittently reset.


every morning this week I have had to reset the settings and the child has had no access to my phone.


I will be arranging to go to Apple support but this can’t be dismissed, the functionality is glitching.

May 21, 2023 8:09 AM in response to parentalcontrolsnotworking

I am having the same issue with the content and privacy restrictions turning ON by itsself which eliminates several of my apps (safari, App Store, email, maps and many other apps) but it’s on my phone only. It’s very frustrating as it does it multiple times a day. I don’t have restrictions set up on my phone so it shouldn’t be happening.


On my son’s phone his content and privacy restrictions and screen time turns OFF on its own. He doesn’t know the passcode so I know he isn’t doing it.

May 22, 2023 11:43 AM in response to parentalcontrolsnotworking

Same problem. It has been happening for years now with no fix or substantive communication from Apple. It clearly isn’t a password issue nor is it a downtime schedule issue, and yet that’s the mantra every time an Apple employee responds.


It seems like an intentional challenge to parental authority by Apple. They desire to indoctrinate and manipulate the next generation without any safeguards or outside supervision in place. The only solution is to re-check privacy restrictions every few days, switch to a competitor, or remove the child’s device entirely.

Parental Controls keep resetting and turning off on their own

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