Parental Controls keep resetting and turning off on their own

Can anyone help or have the same problems?


I bought the iPad mini 6 for both of my kids. I set up their own apple ID's and set up screen time controls to lock down any inappropriate content as well as app limits. The screen time restrictions that I put in place keep turning off/resetting on their own. My children do not know the screen time pin (which is different from any pin used in our family of devices/IDs). I have watched the settings change right before my eyes. This has to be a glitch in the system. Is there a way to notify apple to patch this? Their iPads were updated to the lasted IOS when we set them up on Christmas. I have also checked to make sure there isn't a more recent update and they are up to date. Any advice on getting their iPads working correctly with the parent controls I keep having to reinstate?

Posted on Jan 5, 2023 1:41 PM

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Sep 22, 2023 6:48 AM in response to parentalcontrolsnotworking

It’s too easy for them to ignore this support forum entirely. I think that the only way to get more action on this is to actually engage Apple support: https://getsupport.apple.com/


As the saying goes “the squeaky wheel gets the grease.” We have to complain enough that their developers apply some effort to getting this fixed.


Again, if you have this issue please submit it to (repeatedly if necessary)

https://getsupport.apple.com/



Parental Controls keep resetting and turning off on their own

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