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926Arlene Author

Level 1

4 points

factory reset

I have a different Apple ID don't remember my old one I want to factory reset my Mac computer

eMac

Posted on Jan 5, 2023 7:45 PM

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Level 9

78,334 points

Posted on Jan 5, 2023 8:22 PM

What year model iMac and what OS is it running?

Identify your iMac model - Apple Support

Follow the steps at > What to do before you sell, give away, or trade in your Mac - Apple Support

then setup the iMac using your current or new Apple ID.

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Best reply

Level 9

78,334 points

Jan 5, 2023 8:22 PM in response to 926Arlene

What year model iMac and what OS is it running?

Identify your iMac model - Apple Support

Follow the steps at > What to do before you sell, give away, or trade in your Mac - Apple Support

then setup the iMac using your current or new Apple ID.

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factory reset

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