Background photo randomly disappears.

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Level 1

10 points

Background photo randomly disappears.

I have been having a weird problem for the past few weeks. I have iphone 13 pro max with latest ios 16.2. At random times my lock screen and home screen background picture will disappear and leave a blank background. I can go to settings and the picture appears, but will not actually display as the background. I can change it, and change back, changing will allow the new image to appear, but changing back goes blank again. If I restart phone, then it gets temporarily fixed, but will eventually randomly go blank again.

iPhone 13 Pro Max

Posted on Jan 5, 2023 11:47 PM

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Answer 1

Drew_7

Community Specialist

Jan 8, 2023 2:05 PM in response to inuhanyou16

Hello inuhanyou16,

From what you've shared, it sounds like a Focus mode may be set on your iPhone! This page goes over how to set up and manage Focus: Use Focus on your iPhone or iPad

"Turn on Focus

Go to Settings > Focus.
Tap a provided Focus option—like Do Not Disturb, Personal, Sleep, or Work—then tap Customize Focus.
Set up your Focus. You can select allowed or silenced notifications from people and apps, connect your Lock Screen or Home Screen, have this Focus turn on automatically, and add Focus filters."

These modes can be set up on schedules, and may help explain your reoccurring behavior.

Regards.

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Answer 2

inuhanyou16 Author

Level 1

10 points

Jan 10, 2023 4:25 PM in response to Drew_7

I double checked settings. I don’t have any focus modes set up, and have focus mode turned off. Are you saying I need to use and set up a focus mode to prevent my background from randomly disappearing anytime of day it feels like going black?

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Answer 3

Jan 10, 2023 4:30 PM in response to inuhanyou16

Hello inuhanyou16,

Focus modes can automatically change the background. If you don't have any set up, that would not be what is happening in your case.

For this specific issue, you'll want to reach out to Apple Support directly as they would be able to look into the matter further with you: Get Support

Have a great day.

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