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Level 1

4 points

password

I forgot my password and my screen says unavailable now how do I factory reset if I can’t get in my iPad

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Jan 6, 2023 7:38 AM

Top-ranking reply

Level 10

418,591 points

Posted on Jan 6, 2023 8:12 AM

I am guessing you probably mean "passcode". Refer to this document for various methods you can use to resolve this depending upon what equipment you have: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

If you're using an older system, refer to the links at the bottom.

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