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I cant pay from the app store

I have 4$ in my apple store but when i pay somthing like in 1$ he say


Your Purchase Could Not Be Completed


i dont know why pls help

iPhone 14 Pro Max

Posted on Jan 6, 2023 8:52 AM

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Question marked as Best reply

Posted on Jan 6, 2023 9:28 AM

I have 4$ in my apple store but when i pay somthing like in 1$ he say


You can check your Apple ID balance, see -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

2 replies
Question marked as Best reply

Jan 6, 2023 9:28 AM in response to Aka18i

I have 4$ in my apple store but when i pay somthing like in 1$ he say


You can check your Apple ID balance, see -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • if you want to use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Jan 6, 2023 8:54 AM in response to Aka18i

HiAka,


You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but then provides little additional guidance. Since it says to contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


I cant pay from the app store

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