iPhone ends calls before the first ring is finished and before I can answer

Suddenly my calls are giving me a half ring and then it says 'call ended.' the calls show up in my call log as missed calls on the iPhone 11. I do not have do not disturb on and I do not have the mute switch on the left side turned on. I have tried everything below.

This is beyond annoying, it's costing me money and opportunities!


I've done all this:

  • Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
  • Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
  • Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
  • Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
  • Also in Settings/Phone: Make sure Call Forwarding is off.
  • Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
  • Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
  • Restart your phone-->RESTART your iPhone, iPad, or iPod touch - Apple Support


iPhone 11

Posted on Jan 6, 2023 1:00 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 8, 2023 5:59 PM

Hi edgargtryr54,


Thanks for coming to Apple Support Communities for help today.


What you are describing is a carrier issue. We'd advise contacting your carrier to resolve this issue.


Have a fantastic day!

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iPhone ends calls before the first ring is finished and before I can answer

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